FAQs
Frequently Asked Questions
- Where are you located?
- At what time should I pick up the vehicle?
- How do we get to the pick up location?
- Can I pick up and drop off the vehicle at the airport?
- Does the $75 fee cover the pick up and drop off to the airport?
- Can we book for a ride later?
- Is there an age requirement to rent from you?
- What is the minimum number of days for booking?
- Can I add or subtract days of my booking?
- How many people can the vehicle accommodate?
- Can you accommodate adults with kids?
- How do I set up the tent?
- Is the tent comfortable to sleep in? Does it include a camping pad or mattress?
- Do you offer surfboards?
- I have lost my driver’s license and won’t be able to produce a physical copy onsite, but I have a digital scan. What do I do?
- Do we get a guide or a map of the best places to visit?
- Am I able to go to any beach to camp or do I have to stay in one place?
- Is “wild camping” allowed or can we only go to official camping sites? If so, how much is the fee?
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What campsites do you recommend to go camp?
- Do we need to get camping permits before we arrive?
- How long does it take to get the camping permits?
- What kind of insurance do you offer? Is it full insurance coverage or do we need to pay a certain amount ourselves, in case of an accident or any loss/damage to the vehicle?
- Do we need the “Hawaii State Rental Motor Vehicle Surcharge”?
- Do you charge for late drop-offs of the vehicle?
- What is the best way to contact you?
- Where are you located?
We are located at:
Anahola Marketplace
4523 Loane St, A-2
Anahola, Kauai
Hawaii 96703
- At what time should I pick up the vehicle?
Guests normally check-in at 3 pm, but feel free to let us know the time best for you. We are happy to accommodate your travel schedule when we can.
- How do we get to the pick up location?
There are a few ways to get to the pick up location from the Lihue airport:
- We can have you picked up by one of our driver directly for a flat fee of $75. We then drive back to our location and you are good to go.
- You can also choose to take an Uber to the pick up location. The cost is variable, but is likely around $40 to our office.
- You can also take the Kauai Bus for $2 to the Anahola bus station, which is the nearest stop to the pick up location. The schedule timings are not always regular, so be sure to check the bus schedule if you choose this option (Bus Schedule).
- Can I pick up and drop off the vehicle at the airport?
- No we don't offer to have the vehicle picked up or dropped off at the airpot. We can definitely have you pick you up and dropped off at the airport. We offer airport pick ups and drop offs for a flat fee of $150.
- Does the $75 fee cover the pick up and drop off to the airport?
No, it is $75 each way.
- Can we book for a ride later?
You can easily reserve a pick up/drop off later, after your initial booking, by simply sending us a message. If you decide to cancel your pick up at a later time, we will refund you the full amount, no questions asked as long as it is within 24 hours of your ride.
- Is there an age requirement to rent from you?
- We try to work with clients who are twenty-five years and older. However, depending on your circumstances, we may be able to work with you.
- If you are younger than twenty-five, try checking with your insurer to see if you would be covered for rental vehicles first.
- What is the minimum number of days for booking?
We normally set a minimum of three nights for a booking. However, let us know your preferred arrangements, and we can try to accommodate to suit your needs.
- Can I add or subtract days of my booking?
Readjusting your booking dates is possible. On our end, it is generally easier to add a day or two, than is to reduce the number of days, as it may be difficult for us to rebook those dates at that time.
- How many people can the vehicle accommodate?
We can accommodate four people at most, though if there are more in your party, we do offer an extra tent as well. With this, we are able to allow for up to 5 people.
- Can you accommodate adults with kids?
Yes! With the rooftop camper, you would need to climb up a small ladder. If this is an issue, we also offer an extra tent you can set up on the ground. This may be more comfortable for both you and your kids.
- How do I set up the tent?
It’s easy! Here is a video you can check out in advance, giving you all you’ll need to know in order to set up the tent. (Watch the video here)
- Is the tent comfortable to sleep in? Does it include a camping pad or mattress?
Yes, sleeping in the tent is very comfortable! The tent is quite cozy and spacious, and includes a plushy, three-inch memory foam mat. You’ll be right at home!
- Do you offer surfboards?
Yes, we offer surfboards and boogie boards and fins upon request for a small fee. Simply let us know in advance if you would like to use them, so we can prepare them for you. Just make sure to return it after use. 🙂
- I have lost my driver’s license and won’t be able to produce a physical copy onsite, but I have a digital scan. What do I do?
As long as you have a copy of your driver’s license, physical or digital, you are good to go! Upon booking, you can provide us with the copy and a photo ID.
- Do we get a guide or a map of the best places to visit?
Yes, we will give you an extensive guide map of the best spots to visit and camp out in Kauai.
- Am I able to go to any beach to camp or do I have to stay in one place?
You can drive around Kauai on paved roads wherever you want, however, you can only set up camp in designated sites. This is the usual practice here. We will provide you with a list of the best places to visit and to camp in.
- Is “wild camping” allowed or can we only go to official camping sites? If so, how much is the fee?
No, wild camping is not allowed in Kaua’i. You may only camp in designated areas with secured camping permits. The cost for permits ranges from $3 per night to $20. All campgrounds give you access to amenities, such as showers, bathrooms, and picnic tables in each park.
- Where do you recommend to camp?
Polihale State Park : CLOSED
Roof Top tent not allowed.
- End of five-mile long dirt road from Mana Village, off Kaumuali'i Highway (Highway 50), Waimea, HI 96766
- Camping permit required
- Make a reservation online
Roof Top tent not allowed.
- Kokee Rd, Hwy 550, Kekaha, HI 96752
- Need camping permit
- Make a reservation online
Roof Top tent not allowed.
- Access from Mohihi-Camp 10 Road, starting 100 yards past Kōkeʻe State Park headquarters along Highway 550. Latitude 22.13 N, Longitude -159.622 W.
- Need camping permit
- Make a reservation online
Kumu Camp: Anahola Beach Retreat
Roof Top Tent allowed.
- 4275 Poha Rd, Anahola, HI 96703
- Call to make reservation (Ph: 808-631-9082)
Roof Top tent allowed
- 7420 Kuhio Hwy, Hanalei, Kauai, HI 96714
- Call to make reservation (Ph: 808-826-6419)
- 6CC9+8R Wainiha, Hawaii, Kapaʻa, HI 96746
- Need camping permit
- Obtain in advance with mail-in application or in person at permit offices: Make a reservation online
- Do we need to get camping permits before we arrive?
It is a good idea to obtain your camping permits before your trip. You can request permits by visiting the “County of Kaua’i Camping Information” page online here. There you can download the application to print, fill out, and send in to reserve your permit.
In advance, the fees are $3 per night for nonresidents of Hawaii. Accepted payment methods with this application are cashier’s checks and money orders.
However, it is not absolutely necessary to reserve your camping permits before your arrival. You can also obtain them at the various permit offices on the island.
Camping permit office locations:
LIHUʻE AREA
In advance, the fees are $3 per night for nonresidents of Hawaii. Accepted payment methods with this application are cashier’s checks and money orders.
However, it is not absolutely necessary to reserve your camping permits before your arrival. You can also obtain them at the various permit offices on the island.
Camping permit office locations:
LIHUʻE AREA
- Lihuʻe Civic Center
4444 Rice Street, Piʻikoi Building Lobby
Ph: 808-241-6858
Monday thru Friday: 8:00 am to 4:00 pm
CLOSED FOR LUNCH: 12:00 pm to 1:00 pm
(actual time may vary slightly depending on how busy it may be)
- Kalaheo Neighborhood Center
4480 Papalina Road, Kalaheo
Ph: 808-332-9770
Monday thru Friday: 12:00 pm to 4:00 pm - Hanapepe Neighborhood Center
4451 Puolo Road, Hanapepe
Ph: 808-335-3731
Monday thru Friday: 8:00am to 12:00 pm
- Kapa’a Neighborhood Center
4491 Kou Street, Kapaa
Ph: 808-822-1931
Mon, Wed, Fri: 10:00 am -12:00 pm Tue, Thur: 8:00 am - 12:00 pm - Hanalei Neighborhood Center
5-5358 Kuhio Highway, Hanalei
Ph: 808-826-5153
Mon thru Fri, 10:00 AM – 1:00 PM, 2:00 PM – 5:00 PM
- What kind of insurance do you offer? Is it full insurance coverage or do we need to pay a certain amount ourselves, in case of an accident or any loss/damage to the vehicle?
- Our rental insurance includes three protection packages you can choose from to get the coverage you need. You will just need to sign a separate agreement to upon booking. Ask us and we will send you a quote from a third party insurer.
- These packages do have a deductible, that is often $1000 in the case that something happens. This is standard in the United States. If you are not from the US, you can still apply for the insurance using your driver’s license.
- What is the “Hawaii State Rental Motor Vehicle Surcharge”?
The Hawaii State Rental Motor Vehicle Surcharge Tax is for rentals to drivers without a valid Hawaii driver's license. If this applies to you, you will need to pay the surcharge; it is only $5.50 per day.
- Do you charge for late drop-offs of the vehicle?
Yes, we do offer late drop-offs or early departures, $65 on a case by case basis.
- What is the best way to contact you?
We love to stay in touch! You can easily send us a message here or call us at 808-500-6574. For more contact information please visit Contact US page. We’re also on Instagram.